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Name: Flagship Strategic Services LLC
Telephone: (888) 578-3088

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Flagship Strategic Services LLC

"We Make Technology Perform"

About Us

We're Flagship Strategic Services LLC, and we've been a premier IT Consultant & Computer Consultant in Deer Park, IL, since 1985. We specialize in a 24/7 help desk, 24/7 network operations center and 24/7 security operations center, and server work for business clients. We primarily focus on being a Managed Service Provider and Network Consultant. We offer tailored services to your company's needs. We're proud to thoroughly research your challenges, evaluate your needs, and offer solutions that are implemented correctly the first time. We're looking forward to partnering with clients in Chicago Metro. We'd like to personally invite you to contact us to see why we have a robust list of impressive clients we have worked with over the last 38 years! If you are in the need of IT Consulting or Computer Consulting, look no further!

Our Story

Welcome to Flagship Strategic Services LLC, your trusted partner in the dynamic world of IT and computer consulting. Flagship was founded in 1985 by Kim Michele Flagstad and has evolved to meet the needs of the Business marketplace over the last 38 years. In the modern business landscape, technology is the lifeblood of operations, and staying connected, secure, and productive is paramount. At Flagship Strategic Services LLC, we're here to offer comprehensive IT services and round-the-clock support to ensure your business never misses a beat.

Flagship Strategic has been performing reliable enterprise level support for all types of clients (large & small) and is the winner of six National Support Excellence Awards. We count among our satisfied clients publicly traded businesses, not for profit organizations and a wide range of Small Business. We are committed to a co-created value proposition with our client base and will design our service delivery architecture to meet the service needs of each individual business. Flagship Strategic Services LLC is your one-stop solution for a wide spectrum of IT needs. Our services span from network design, cybersecurity, and cloud computing to data management and IT support. We offer tailored solutions, recognizing that each business has unique requirements, and we're here to align our services with your specific goals.

Flagship Strategic operates from a tested and proven methodology that fault isolated incidents based on the layers of the OSI model (Open Systems Interface Model). This requires extensive technical understanding of each layer of the OSI stack. Each layer needs to be balanced in support of application performance at the top of the stack. We offer multiple layers of support coverage, including: Monday to Friday, 7am to 7pm; Monday through Sunday 7am to 7pm, and 24/7 Monday to Sunday. In a world that never sleeps, neither do we. Our round-the-clock support ensures that your technology is always available and issues are resolved promptly. Our clients may implement multiple packages to meet the needs of their diverse client support needs locally or worldwide.

Some of the objectives we prioritize that set us head and shoulders above the competition include: 30 minute response time on support calls, excellent client day in and day out communication, outstanding detailed documentation, professional project preplanning and research to facilitate seamless execution, and enterprise commitment to ensure client uptime. Your satisfaction is our ultimate goal. We build strong, lasting relationships with our clients, taking the time to understand your unique needs and objectives. Our approach is transparent, responsive, and dedicated to delivering tangible results that drive your business forward.

With a wealth of experience, a team of dedicated professionals, and a commitment to your success, we're ready to serve as your IT lifeline, empowering you to thrive. In a digital landscape where technology is the linchpin of business success, Flagship Strategic Services LLC is your trusted partner, ensuring your technology operates seamlessly and securely around the clock. We invite you to connect with us and experience the difference that a dedicated IT partner can make in optimizing your technology landscape, increasing security, and enhancing efficiency. We’re located at 21720 W. Long Grove Road #C314 in Deer Park, Illinois; or you can reach us by phone by calling (888) 578-3088. Your success is our success, and we look forward to helping your business thrive in the digital age.

Areas Served

What We Offer

Our Specialties include:

IT Consultant
Computer Consultant
24/7 Help Desk
24/7 Network Operations Center
24/7 Security Operations Center
Data Center Projects

Our Services include:

24/7 User Support
BOIR Business Reporting
Security Operations Center
Exchange Email Hosting Services
Office 365 License Management Services
Office 365 Backup Services
Cloud Based Backup and Disaster Recovery
Unified Communication Services
Mobile Device Management
Managed Print Services
Virtual Desktop as a Service
CIO/CTO Management
Enterprise IT Strategic Assessment
Enterprise Infrastructure Assessment
Enterprise Security Design and Process Management
Cloud Hosting and Infrastructure Design
Cloud Implementation and Support
Wide Area Network Design
Enterprise Mobile Computing Design, Implementation, and Support
Wireless Architecture Design, Implementation, and Support
Wiring Design, Implementation, and Support
Project Implementation and Support
IT or ERP Project Readiness Assessments
IT Process Development
IT Portfolio Management
Project Management

Our Brands include:

Microsoft
Intermedia
Barracuda
Fortinet
Google
Citrix
Dell
HP
Comcast
Infrascale

Testimonials

On 4/15/2023 Joseph McGinnis had this to say:
For more than five years, I have enjoyed the security of knowing that the Flagship Team is available to respond to my computer concerns. I have always received prompt response by knowledgeable and patient technicians who have successfully assisted with all levels of my business IT needs. I highly recommend the Flagship Team to anyone who wants sound prompt professional IT support Testimonial written by Joseph McGinnis on this site.

On 3/28/2023 Alan C. (Chicago, IL) had this to say:
The many years of expertise that Kim provides enables my team to focus on our business and be assured when an IT issue occurs, it will be taken care of properly. Testimonial written by Alan C. (Chicago, IL) on this site.

On 3/28/2023 Anonymous had this to say:
Working directly with Kim regarding our IT support, she is responsive, detailed and thorough. This results in allowing me to run my business and not have to worry about IT issues that can and will arise. Testimonial submitted anonymously directly to this site.

On 3/22/2023 C. J. Enterprise had this to say:
We've been working with the Flagship team for the last 12-13 years and they have always proven themselves to be conscientious, thorough, reliable and extremely responsive. I highly recommend them to anyone seeking a experienced, professional IT support team. Testimonial written by C. J. Enterprise on this site.

On 3/19/2023 Kirsten R. had this to say:
Flagship is a fabulous company that really cares about their customers. Responsive, timely and excellent work! Testimonial written by Kirsten R. on this site.

Contact Us

Flagship Strategic Services LLC
Deer Park, IL 60010
Phone: (888) 578-3088
Email: support@flagshipis.com

Serving U.S. and international clients

Where To Find Us

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM

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